New Rules for Phone Claims & Identity Checks | Social Security Update


Learn what changed with Social Security’s phone application process and how new anti-fraud checks may affect your benefits. This guide helps you avoid surprises and stay prepared for important phone-related changes in 2025.

🆓Help finding a Medicare plan is ALWAYS FREE! Call 615-639-1937 for our Medicare partner, Chapter Medicare. Or, visit: http://askchapter.org/money

In today’s update, learn about the Social Security Administration’s updated rules for identity checks and anti-fraud protection in 2025. This guide explains what changes were almost made to phone claim services, how public feedback led to a reversal, and what new security measures are being added. You’ll discover why SSA is focusing more on fraud prevention, how identity verification now works, and how to stay eligible for retirement, disability, spousal, and Medicare benefits. This impacts retirees including SSI (Supplemental Security Income), SSDI (Social Security Disability Insurance), survivors, VA, and spousal benefits.

New Rules for Phone Claims & Identity Checks | Social Security Update

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Money Instructor does not provide tax, legal, or investment advice. This material has been prepared for educational and informational purposes only, and is not intended to provide, and should not be relied on for, tax, legal or investment advice. You should consult your own tax, legal, and investment advisors regarding your own financial situation. Although the information has been researched and vetted beforehand, it may not be current at the time of viewing. Please note, the context of financial investments can be complex and dynamic, necessitating professional advice tailored to your unique circumstances.
If you need help with Medicare, please contact Medicare, your local State Health Insurance Program (SHIP), your current Medicare insurance agent/broker/plan, or feel free to contact my Medicare partner, Chapter, at 615-639-1937. Chapter: Memoir, Inc. d/b/a Chapter is a privately-owned, data and technology-enabled advisory that helps older Americans navigate retirement. Insurance agency services are provided by Chapter Advisory, LLC, a licensed health insurance agency and wholly owned subsidiary of Memoir, Inc. In California, Chapter Advisory, LLC does business as Chapter Insurance Services (Lic. No. 6003691). The information on this site has been developed for general informational and educational purposes.
Chapter: Chapter and its affiliates are not connected with or endorsed by any government entity or the federal Medicare program. Chapter Advisory, LLC represents Medicare Advantage HMO, PPO, and PFFS organizations and stand alone prescription drug plans that have a Medicare contract. Enrollment depends on the plan’s contract renewal. While we have a database of every Medicare plan nationwide and can help you to search among all plans, we have contracts with many but not all plans. As a result, we do not offer every plan available in your area. Currently we represent 50 organizations which offer 18,160 products nationwide. We search and recommend all plans, even those we don’t directly offer. You can contact a licensed Chapter agent to find out the number of products available in your specific area. Please contact Medicare.gov, 1-800-Medicare, or your local State Health Insurance Program (SHIP) to get information on all of your options.

Categories Investing and Financial Planning, Retirement

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